Telefonía IP

Centrales Telefónicas IP

MITEL 3300 MXe

Central Telefónica IP Modelo MXe en versión standard para 350 dispositivos, versión extendida 1500 dispositivos, puede manejar troncales IP Mitel para comunicarse con otras centrales similares o en formato SIP para comunicarse con centrales públicas o de otros fabricantes, también maneja troncales digitales E1 en cualquier tipo de protocolo y troncales ISDN BRI en tarjetas de 4 unidades o hasta 16 troncales ISDN BRI en unidades periféricas, maneja 350 dispositivos en formato IP, digital o análogo, en versión extendida hasta 1500 usuarios

MITEL 3300 CXi

Mitel 3300C/CXi es una Central IP pura capaz de soportar extensiones IP o Analógicas, de diseño muy compacto.

Con switch y disco duro incluido, Mitel 3300 CXi es la solución ideal de Telefonía IP para la Pyme y la respuesta perfecta para sucursales. Integra todas las funcionalidades y soporta los mismos periféricos y aplicaciones que los sistemas de mayor capacidad
Mitel 3300 CXi es una Centralita IP pura capaz de soportar extensiones IP o Analógicas, de diseño muy compacto. Como todas los modelos 3300 ICP es capaz de conectarse a la red pública con líneas analógicas, enlaces RDSI básicos y Primarios

MITEL 3300 CX

Mitel 3300 CX es la solución ideal de Telefonía IP para la Pyme y la respuesta perfecta para sucursales. Integra todas las funcionalidades y soporta los mismos periféricos y aplicaciones que los sistemas de mayor capacidad.
Mitel 3300CX es una Centralita IP pura capaz de soportar extensiones IP o Analógicas, de diseño muy compacto. Como todas los modelos 3300 ICP es capaz de conectarse a la red pública con líneas analógicas, enlaces RDSI básicos y Primarios.

Teléfonos IP

MITEL 5201

El teléfono IP 5201 ha sido diseñado específicamente para usuarios ocasionales que no tengan necesidades de comunicación muy exigentes. Este teléfono representa también una solución asequible para las zonas comunes, como por ejemplo, la recepción y salas de reunión, espacios dedicados a la fabricación y comercio minorista, y para las oficinas con usuarios que tengan necesidades de comunicación poco exigentes.

MITEL 5212

El Mitel® 5212 IP Phone de modo dual es un altavoz IP manos libres con pantalla multilínea con retroalimentación y teclas de función programables. Proporciona al usuario un acceso intuitivo a las aplicaciones integradas y las funciones más complejas de gestión de llamadas que ofrece la serie
Mitel Integrated Communications Platforms (ICP). Se personaliza fácilmente con teclas programables
o una herramienta de configuración de escritorio basada en navegador Web. El 5212 IP Phone es el
teléfono ideal para un tele trabajador (comunicación con su oficina a larga distancia con costo 0$)

MITEL 5224

El Mitel® 5224 IP Phone es un teléfono IP multilínea con múltiples funciones y modo dual que puede
funcionar con manos libres en modo full dúplex. Está diseñado para usuarios que necesitan poder cambiar la función de su teléfono para que se ajuste a sus múltiples y diferentes necesidades. Entre ellos pueden incluirse gerentes, profesionales y teletrabajadores, así como agentes de soporte técnico o del centro de contactos. Con este modelo, los usuarios cuentan con una excelente gestión de llamadas, así como acceso programable por el usuario a comunicaciones de voz, aplicaciones basadas en IP y otros servicios avanzados. El modelo 5224 IP Phone admite una amplia gama de periféricos IP, como Programable Key Modules (PKM), Conference Units y Line Interface Modules, para así poder disponer de un acceso más amplio a aplicaciones IP, todo desde el escritorio del usuario.

MITEL 5235

El Mitel® 5235 IP Phone es un teléfono IP de tipo empresarial con todas las funciones, preparado para Web con una gran pantalla táctil retro iluminada que ofrece acceso a aplicaciones y servicios basados en Web, incluyendo la navegación HTML y XML, gestión de directorios y buzón de voz visual.

MITEL 5330

El Mitel® 5330 IP Phone es un teléfono con todas las funciones que requiere una empresa. Ofrece a
los usuarios acceso en tiempo real a aplicaciones y servicios, como por ejemplo, navegación por la
Web, listas de contactos, registros del historial de llamadas y muchos otros ajustes configurables por
el usuario. Las aplicaciones HTML se pueden desarrollar para ejecutarse sin necesidad de recurrir a
un servidor externo - ofreciendo una personalización rentable e intuitiva adaptada a los requisitos
particulares del usuario. El 5330 IP Phone resulta perfecto para los empleados de una empresa, y
puede utilizarse como agente o supervisor ACD, así como un teléfono para teletrabajadores.

MITEL 5340

El Mitel® 5340 IP Phone es un teléfono de última generación que proporciona comunicación de voz a través de una red IP. Se puede personalizar para un usuario específico, pero lo puede usar Cualquier empleado de la empresa. Dispone de una gran pantalla gráfica con retro iluminación, 48 teclas multifunción programables con etiquetado automático y ofrece a los usuarios acceso en tiempo real a los distintos servicios y aplicaciones. Las aplicaciones HTML en el 5340 IP Phone se pueden desarrollar sin necesidad de recurrir a un servidor externo, ofreciendo una personalización rentable e intuitiva para responder a requisitos individuales como, lanzar una aplicación o mostrar información específica esencial para el usuario o la empresa. El 5340 IP Phone es ideal para cualquier empleado, incluyendo directivos, teletrabajadores, usuarios
de Hot Desk, y supervisores o agentes del Contact Center.

MITEL NAVIGATOR

Mitel® Navigator es un dispositivo telefónico plateado y elegante que encaja perfectamente bajo un monitor plano y se conecta al PC del usuario. Al usar el monitor del PC, el Navigator sustituye a las pequeñas pantallas de color de otros teléfonos y aprovecha al máximo el espacio disponible en el
escritorio. Con su interfaz de PC entrelazada, el Navigator puede trabajar perfectamente con distintas aplicaciones, como la galardonada Mitel Your Assistant, y entornos, como Microsoft® Office Communicator 2005, para garantizar una funcionalidad de comunicaciones mejorada.

MITEL 5303

El teléfono de conferencias MITEL 5303 esta diseñado para las conferencias telefónicas a larga distancia, cuenta con una exclusiva tecnología la cual tiene como función tener conferencias en tiempo real con sonido excepcional, tiene un sistema de micrófono que automáticamente se enfoca a la persona que está hablando, opciones de mute para solo escuchar al conferencista o dirigente de reunión, y opciones de conversaciones con varias personas a la vez.

IP Communications Platforms

Mitel line of IP-PBX address both small business and large enterprise, providing extensive telephony features, robust call control, and support for a wide range of innovative desktop devices and applications.

Highly scalable IP-PBX that provides robust call control, extensive features and supports a wide range of innovative desktop devices and applications for medium-to-large enterprises. 3300 ICP is an integral element of the Mitel Networked Business portfolio of products that: facilitate business wide communication and collaboration, enhance workforce mobility and extend enterprise connectivity, improve client service and contact management, provide tools to manage communication overload, and reduce total cost of ownership.

Mitel 3300 IP Communications Platform (10 to 65,000 users)

The Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless. Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN. The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.

Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Alliance (MSA).

Mitel 3300 ICP provides:

Seamless IP Networking across multiple sites

The ability to cluster up to 250 controllers as a single system, to support over 65,000 IP ports

Mitel's System Data Synchronization technology for sharing data among controllers, in order to enable feature transparency across a cluster of controllers

Hardware redundancy and software resiliency delivering an incredibly robust solution

Industry standard SIP trunking and SIP line side support

Support for industry standard networking protocols such as Q.SIG and DPNSS

500+ telephony features

Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless

Support for the broadest range of IP desktop devices within the industry today

Web-based user interface that allows for easy programming of desktop phones

Hot desking, allowing users to change any extension to their own

802.3af compliance for power over Ethernet

Support for touch-of-a-button, drag-and-drop video and audio conferencing

Industry standard APIs and support for third-party applications through MiSN

Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones

Mitel SX-200 IP Communications Platform (up to 600 users)

To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business. The Mitel SX-200® IP Communications Platform (ICP) provides "Large Company" communications features and applications to Small and Medium sized Businesses. The SX-200 ICP has the reliability and comprehensive features of a PBX, the ease of use and cost effectiveness of a key system, and the productivity-enhancing applications and networking efficiency of IP. It is the system you need now with flexibility to add functionality as your requirements change.

The SX-200 ICP can help:

Improve the external image of your business by enhancing customer service and employee productivity.

Provide transparent communications for remote locations, teleworkers and mobile employees.

Add Standard Unified messaging and increase employee productivity and satisfaction.

Enable your business to take advantage of flexible deployment options with investment protection for the future.

Reduce your capital expenditures and operating costs.

The SX-200 ICP is a perfect all-in-one solution for a number of key vertical markets including:

Hospitality

Legal

Health Care

Education

Finance / Banking

Retail

Real Estate

Government

Automotive

Construction

Engineering firms

The Mitel SX-200 ICP provides extensive Key and PBX System features and support for many applications:

Seamless IP Networking across multiple sites on private networks or over the Internet

Teleworking and Softphone with presence and availability

Mobile "twinning" with your office phone to allow a single number to reach multiple devices - with a single voice mail box

500+ telephony features

Embedded Standard Unified Messaging, Personal Contacts and Message Notification

Auto-attendant, ACD, and WiFi

Support for the broadest range of IP desktop devices within the industry today

Web-based interface that allows for easy system programming

Hot Swap, which allows users to change any extension to their own

802.3af compliance for Power over Ethernet

Embedded Layer 2 16-port Power over Ethernet 802.3af Switch (SX-200 ICP CXi Controller only)

The SX-200 ICP is available in the US, Canada, Latin America, Romania and Caribbean regions.

To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business. The Mitel SX-200® IP Communications Platform provides the reliability and comprehensive features of a PBX, the ease of use and cost effectiveness of a key system, and the productivity-enhancing applications and networking efficiency of IP. It is the system you need now with flexibility to add functionality as your requirements change.

Mitel 5560 IPT

Mitel’s latest addition to its portfolio is the Mitel 5560 IPT. The 5560 IPT combines the speed and performance that split-second trading demands, at a fraction of the total cost of ownership of other turret solutions.

The 5560 IPT is a dual display / dual handset, multi-line trading appliance that is made especially rugged for operation within the high call-activity environment typified on trading floors.

The 5560 IPT allows traders to:

Accelerate multi-tasking with dual handsets and displays

Rapidly prioritize high-value calls with the multi-line display with float keys

Easily cover calls to other traders within your team

Instantly access key trading partners with one-touch dialing

Inter-Tel 5000 (up to 250 users)

Offering advanced multimedia communications capabilities and substantial cost savings for businesses with up to 250 users, Inter-Tel 5000 Network Communications Solutions are based on open architecture interfaces and standard protocols, giving you the flexibility to tailor a system to suit your dynamic needs.

Choose from a variety of Mitel applications for simplifying individual communications, accelerating information flow throughout your organization and automating common processes to reduce costs and improve productivity, with powerful, easy-to-use tools for managing voice, e-mail and faxes across all devices.

Product Key Features

Increased Employee Efficiency: Mitel's powerful, easy-to-use interfaces and centralized directories put users in control of their communications and devices.

Faster Information Flow: Mitel's presence awareness and intelligent call routing applications provide quicker and more reliable connections.

Anytime, Anywhere Connectivity: Wireless support enables instant voice and data connections from anywhere.

Lower Total Costs: Network-based voice communications and Mitel Data Transport Services help to reduce monthly costs.

Flexible and Cost-Effective Growth: Expands to support up to 250 users and multiple sites. Functionality can be added with Inter-Tel and third-party applications and devices.

Inter-Tel 3000 (up to 52 users)

The IP-centric Inter-Tel 3000 provides big business communications capabilities for small businesses and residences. Features such as conferencing, centralized voice mail, and an automated attendant for greeting and routing incoming calls make communications more efficient and free you and your employees to focus on your core business.

This modular system is easily expanded to accommodate up to 52 employees and multiple devices, including credit card terminals and fax machines. It can also be expanded to support secure voice communications over the Internet to substantially reduce your long distance charges. Management is easy via your telephone or PC, so you don’t need an on-site technician when you add employees or new devices, or want to change greetings or system settings.

Product Key Features

Full-Featured Voice Communications: From centralized voice mail, account codes and speed dial, to advanced features, such as an automated attendant and integrated conferencing.

Pay As You Grow: Simple, cost-effective add-on modules allow you to add phone lines and extensions as your business grows.

Add Functionality: Add-on modules are available for centralized voice mail, shared broadband access, and secure voice and data communications over the Internet.

Easy Management: Simple plug-and-play configuration eliminates the need for an in-house technician. You can manage the system from your telephone or PC without powering it down.

Inter-Tel IP Phones

Inter-Tel’s Communication Systems include IP phones that are supported on the Inter-Tel 5000 Network Communications Solutions and the Inter-Tel Axxess Converged Communications Platforms.

To suit your dynamic needs, most Inter-Tel IP phones are available in two modes: Inter-Tel Protocol and SIP (Session Initiation Protocol) mode. Inter-Tel Protocol provides an IP phone with access to the features and functionality of a traditional Inter-Tel phone. Implementing SIP mode allows your enterprise to access the Shared Extension feature, which allows multiple phones to use the same extension number on an Inter-Tel advanced communications system. Incoming calls to a shared extension are sent to SIP phones simultaneously; offering you dynamic mobility when you're away from your main desk. Additionally, SIP mode enables IP phones to interoperate with third-party SIP solutions.

Inter-Tel Model 8690

This innovative, multimedia touch-screen phone runs on Microsoft® CE .NET, which creates a framework for integrating applications, such as Inter-Tel Unified Communicator software. With this device, users can conveniently use a stylus or their fingertips to manage calls, messages, contacts, routing rules and presence status.

Runs on Microsoft® Windows® CE .NET

Provides a convenient soft phone interface in which users can initiate, hold, transfer and conference calls, as well as access and manage messages—using a stylus or with their fingers

Allows users to choose from a variety of stylish “skins” that best represent their unique styles

Includes additional options of customizable ring tones and font sizes

Supports centralized power of LAN (Local Area Network) (IEEE compatible) for voice only

Offers Thin Film Transistor (TFT) color Liquid Crystal Display (LCD), 6.4” diagonal, touch screen, backlit display and an adjustable base

Supports multiple interfaces, including PCMCIA, compact flash and USB

Provides QoS and Web-based programming

Upgradeable through software

Supports G.711, G.729, Broadvoice 32 vocoders

Enables voice prioritization

Supports Dynamic Host Configuration Protocol (DHCP) or static addressing

User configurable Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) port numbers

Includes full duplex speakerphone, dedicated headset jack, external microphone and speaker jacks

Includes three downlink ports for other network devices, such as a PC and network printer

Configurable in Inter-Tel Protocol or SIP mode. Features may vary in each mode

Supports VLAN tagging, which eases management, improves call quality and increases security

Interactive user guide

Inter-Tel Model 8662 and Model 8660

Inter-Tel Model 8662 is the ideal phone for business professionals throughout your enterprise, supporting diverse user needs and allowing them to manage communications with ease.

Provides a six-line x 16 character, Liquid Crystal Display (LCD) and embedded softkeys for efficient call handling and easy message management

Offers feature buttons for quick access to frequently used functions such as hold, mute, Do-Not-Disturb, transfer, forward, conference page and more

Provides a message waiting lamp, adjustable base and wall mount

Includes full duplex speakerphone and dedicated headset support

Provides red Light Emitting Diodes (LEDs) to indicate a call is active, ringing or holding

Provides QoS and Web-based programming

Upgradeable through software

Supports G.711 a-law, G.711 u-law, G.729a, and G.729a/b vocoders

Supports centralized power over LAN (Local Area Network) (IEEE compatible)

Enables Dynamic Host Configuration Protocol (DHCP) or static IP addressing

User configurable Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) port number

Includes extra switch port

Configurable in Inter-Tel Protocol or SIP mode. Features may vary in each mode

Supports VLAN tagging, which eases management, improves call quality and increases security

The Inter-Tel® Model 8662 includes an extra switch port

Interactive user guide

Inter-Tel Model 8622 and Model 8620

These cost-effective, multiprotocol phones enable users to quickly handle calls and access features. The convenient, two-line LCD shows number called, Caller ID and more. Programmable buttons and the message waiting lamp help you respond to important business matters in a timely manner. This phone also features a second LAN port for peripheral devices such as a computer or IP printer.

Provides two-line x 16 character, LCD (Liquid Crystal Display), which shows numbers dialed, elapsed time of calls, Caller ID, current call costs, reminder messages and Do-Not-Disturb status

Provides function keys such as on-hook dialing, hold, message access, ringer volume, transfer, conference and forward

Extra switch port provides a second LAN port for peripheral devices

Provides red Light Emitting Diodes (LEDs) to indicate a call is active, ringing or holding

Includes a message waiting lamp

Provides QoS and Web-based programming

Upgradeable through software

Supports G.711 a-law, G.711 u-law, G.729a, and G.729a/b vocoders

Supports centralized power over LAN (Local Area Network) (IEEE compatible)

Enables Dynamic Host Configuration Protocol (DHCP) or static IP addressing

Includes adjustable base and wallmount

Provides full duplex speakerphone and dedicated headset support

User configurable Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) port number

Configurable in Inter-Tel Protocol or SIP mode. Features may vary in each mode

Supports VLAN tagging, which eases management, improves call quality and increases security

The Inter-Tel® Model 8622 includes an extra switch port

Interactive user guide

Inter-Tel Model 8602

The Model 8602 (IP softphone) is designed to run on a PC, allowing mobile and remote workers to connect to the phone system without losing key features. As a full-featured extension, the Model 8602 can be employed as a user’s primary or secondary phone.

Feature buttons and icons for easy access to features

Six-line display and eight display menu selection buttons that change functions according to the feature selected

Tray Client that provides graphical representation of the state of the telephone

Volume sliders for the microphone and speaker for added control
Retractable dial pad to conserve space

Mouse and keyboard activated feature control

Requires Microsoft® Windows® XP operating system and Inter-Tel 5000 software version 1.2 or higher

Inter-Tel Endpoint Connector v1.0 for Salesforce.com

The Inter-Tel® Endpoint Connector for the Salesforce.com CRM WEB application is an interface to your desktop phone that allows you to control the phone directly from your PC! The Endpoint Connector allows you to access, view, and link SFDC customer relationship management (CRM) information more efficiently.

Additionally, it helps users access, view and link SFDC customer relationship management (CRM) information more efficiently. Freeing your employees – and your business – from the burden of inefficient communications.

Inter-Tel Endpoint Connector v1.0 for Salesforce.com

Mitel Cordless Accessories

Mitel's newest IP peripherals, the Mitel Cordless Handset and Mitel Cordless Headset, are unique accessories that offer unprecedented convenience and corridor mobility for users of the Mitel 5330 IP Phones and Mitel 5340 IP Phones. The Cordless Handset and Cordless Headset allow the user to have personal area mobility with a potential range of up to 300 feet from their desk within their office or adjacent offices, while still communicating via their desk phone. No more missed calls when you step away from your desk for a few minutes to go to the filing cabinet or fax machine or talk to a colleague a few desks away!

Features of the cordless accessories include:

Initiate call / end call key

Volume control keys

Mute key

Built-in ringer in the Cordless Handset

Place outbound calls while mobile with programmable “auto speed dial” upon off-hook

Mitel Speak@Ease or “0” or secretary speed call

LED indicators on the cordless module, Cordless Handset and Cordless Headset indicate both connectivity and charging status

Eight hours talk time

43 hours standby time

Operating range of up to 300 feet in a typical office environment

Out of communications range warning tone

Support for two cordless devices (Cordless Handset and Cordless Headset) per cordless module

Integrated Cordless Headset functionality eliminates the need for a handset lifter

DECT-based design: DECT 6.0 cordless technology provides higher quality voice transmission, density, and less interference compared to Bluetooth

Supported on both the Mitel 3300 IP Communications Platform (ICP) and the Mitel SX-200 IP Communications Platform (ICP)

Mitel Gigabit Ethernet Stand

Ideal for users with high bandwidth requirements, the Mitel Gigabit Ethernet Stand delivers the latest technology and advancements in Gigabit Ethernet connectivity for Mitel IP phones. This unique peripheral device gives all compatible Mitel IP phones the ability to migrate as the customer’s network evolves, thereby providing capital investment protection. There’s no longer any need to change out the phones for more expensive models in order to get gigabit connectivity at the desktop!

Features

Gigabit Ethernet Stand addresses the requirements of customers with higher bandwidth needs at the desktop

Enables Mitel IP phones to operate in a GbE LAN (10/100/1000 Mb) environment

Dual Port 100/1000baseT built into a phone base that attaches easily to existing Mitel IP phones provides capital investment protection

Stand format easily attaches to Mitel IP phones, leaving the module slot free for use with Programmable Key Modules, the Line Interface Module, or the IP Conference Module

Provides three ports: a Gigabit Ethernet LAN port to connect to the Gigabit Switch, a Gigabit Ethernet PC port and a 10/100 MB Ethernet connection to the IP phone

Supported across a range of IP desktop devices for greater choice for your customers