Millennium
IP Telephony
The Millennium system offers IP, digital, and analog technologies—enabling you to deploy traditional, IP telephony or a combination of both when and where it’s right for your organization. Whether you need to connect several phones in an office, hundreds of phones in a campus environment or clusters of remote workers, Millennium allows you to create a virtual enterprise, maximizing productivity while reducing networking and equipment costs.
Architecture
The modular architecture of the Millennium allows it to be configured in a variety of ways - PBX, IP gateway, key system, hybrid, tandem switch, channel bank, protocol converter, or conduit for data applications. Digital capability, universal ports, highly adaptable programmability, and architectural flexibility are inherent in the system design. With the most complete telephony feature offering, no business has to make compromises on how to process critical customer calls
System Management
The Millennium’s real-time monitoring and management tools operate network-wide, with reporting capabilities that help to maximize system reliability across the entire enterprise. Extensive management and cost control features ensure system administrators can account for costs, track phone usage patterns, and perform traffic analysis. Additionally, Millennium’s database programming interface is intuitive and easy-to-use making installations simple and economical to maintain.
Business Telephones
Bringing all the powerful features and services of the Millennium to each desktop helps employees communicate better and improves productivity company-wide. Choose from a wide selection of digital telephones to match the specific needs of each employee. If the enterprise is seeking to bring VoIP to the desktop, the IP500 and eNterprise IP telephones provide the robust feature sets of our traditional digital telephone portfolio with IP telephony administrative advantages, such as lower-cost adds, moves, and changes, that are inherent with IP phone administration.
Networking and Fiber Optics
Utilizing circuit-switched and packet-switched VoIP telephony, the Millennium’s networking capabilities and unmatched data connectivity facilitates communications across geographically dispersed locations. The system’s comprehensive networking solutions help businesses consolidate resources as well as ensure call answering and routing consistency throughout all locations. Additionally, the Millennium supports the placement of remote shelves via multimode fiber optics which increases the service area of a single system providing an ideal solution for municipalities, multi-story installations and campus environments.
ACD and Reporting
Advanced automatic call distribution is fully integrated with the Millennium providing the powerful call handling features required in call center environments. The Millennium coupled with its real-time reporting software allows managers to use both historical and real time data to reallocate agents and resources, forecast future requirements, and plot the long range calling patterns to determine if service level objectives are being met. A powerful solution that is cost effective for small to medium size businesses.
CTI
The Millennium offers a standards-based CTI solution that includes support for native CSTA interfaces and third-party TAPI, TSAPI and CSTA applications. It provides customers with a common open-platform for building sophisticated, cost-effective computer telephony solutions. Through integration with existing customer databases and third-party TAPI applications, the Millennium can provide visual call control and call monitoring to enable presentation of caller information based on Caller ID, ANI, or DNIS.
Worldwide Connectivity
With systems installed in over 35 countries, the Millennium provides you the assurance and peace of mind that your international connectivity needs of tomorrow will be met. The system’s inherent flexibility makes it easy to adapt to international protocol standards.
Voice Mail and Unified Messaging
In today's competitive business environment, organizations require a complete solution for managing all forms of communications. The fully integrated unified messaging solution that meets these needs today is the Millennium’s voice processing system. No other voice processing system in the marketplace can match its unique combination of flexibility, scalability, system integration, and overall value. All platforms offer extensive functionality and offer a highly efficient means of managing voice, fax and data communications.
Key Benefits
Investment Protection
The Millennium can be IP-enabled at a pace that's right for business. This provides excellent long-term value as organizations evolve their telephony investments to emerging new technologies. The Millennium offers all of the rich features and benefits of traditional telephony solutions today, while taking advantage of the latest in converged network technology. As your business grows and changes, Millennium and its applications can grow right along with it.
Lower Cost of Ownership
The Millennium is easy to install and simple to maintain which means lower training and support costs. The ability to improve collaboration between multiple locations and remote workers delivers significant cost reductions in travel expenses and facilitates faster, informed decision-making. Lower operational costs equates to a faster return on investment.
Improved Communications
The powerful combination of the Millennium’s switching, telephony features and tight integration with its voice applications provide benefits not available with other solutions. As a result, the Millennium can deliver productivity tools that improve communications with your customers and employees.
Scalability
With the ability to grow from as few as 16 users to over 1,000 universal ports in a building block configuration, the Millennium provides the scope your business needs to grow and change, enabling you to take advantage of future developments and purchase more capacity as you grow without sacrificing your original investment.
Reliability
To businesses of all sizes, voice communication is critical. The Millennium system components have shown MTBF statistics averaging 10 years. The system’s robust processing power supports your business growth by handling traffic volumes up to 40,000 Busy-Hour-Call-Completions (BHCC) per hour. Additionally, the system has been rugedized for special applications such as shipboard environments.
Millennium IP Telephony
More than ever, companies are building virtual enterprises with converged networks to connect themselves more closely to their customers, suppliers, remote workers and their own offices. Distance is no longer a barrier to doing business and communications is the key capturing new markets, improving employee collaboration and serving customers better.
The Millennium can enable you to reduce your operating costs and maximize employee effectiveness while providing the best of both digital and VoIP technology in one platform. Whether you want to implement VoIP gradually or build a VoIP infrastructure from scratch, the Millennium provides you the freedom to choose when to deploy this technology.
Key Features:
Smooth Migration
With the Millennium, you have a cost-effective option for migrating to IP telephony using your existing equipment. The Millennium uses a fully integrated universal VoIP gateway card that can be used for network trunk access or IP station devices. The card plugs into the shelf with the rest of the telephony interface cards. The result is a blending of the reliability of Millennium’s traditional voice technology with the advanced applications and cost effectiveness of IP technology.
Cost-Effective Communications
IP Telephony is growing throughout the world as communications decision makers begin to take advantage of the potential cost savings afforded by converged infrastructures. Voice calls can be transmitted over existing data networks allowing organizations to avoid public call charges. These savings are most attractive where costs are extremely high such as calling international offices.
Virtual IP Networking
Whether you need to connect several phones in an office, hundreds of phones in a campus environment or clusters of remote workers, the Millennium allows you to create a virtual enterprise, delivering all the features and benefits of a traditional PBX without the geographic boundaries of the past. Utilizing the Q.SIG protocol over VoIP data lines, Millennium and eQueue systems networked together can take advantage of enhanced networking and feature transparency between systems.
Click to view larger image
Standards-Based IP Solution
The eOn IP Phone 500 and eNterprise IP telephones comply with industry standards, including SIP and Dynamic IP Support (DHCP and PPPoE). They provide easy access to the Millennium’s advanced telephony and messaging features to users located anywhere there is an IP network connection. The phones are WAN/LAN capable using 10/100 base-T Ethernet with auto-sensing and switching. Users will also enjoy the benefits of 3rd-party IP softphones, software that allows calls to be made and received through a PC. Additionally, the Millennium provides superior echo cancellation utilizing the G.168 codec and supports multiple voice compression codecs, including:
§ G.726
§ G.729 A
§ G.723.1
§ G.711 A-law and Mu-law
§ G.726-16
Productive Teleworkers
Remote office personnel can now have access to voice and data networks equal to their office colleagues. Users of eOn’s IP telephones enjoy the benefits and features currently available to digital telephones, regardless of their location. Enterprise-enabled remote workers have access to features like 4-digit extension dialing, conferencing, voice messaging, and other productive call handling features. This helps to reduce overhead and absenteeism by giving staff the choice of working from home.
End-to-End Quality of Service
The Millennium’s IP technology assures consistent speech quality by providing alternate paths to guarantee a continuous flow of packets regardless of the congestion on the network. Even in the event of a network failure, the Millennium’s Least Cost Routing features can be invoked to allow backup use of traditional T1 or analog trunks.
Easy Administration
IT personnel can benefit from IP telephony administrative advantages, such as lower-cost adds, moves, and changes, that are inherent with IP phone administration. IP phones can be moved from one location to another location without assistance of qualified technicians. Additionally, remote VoIP diagnostics, software updates and system configuration via the Internet make installations simple and economical to maintain.
Millennium IP Telephony Key Benefits:
§ Improve employee productivity by sharing system resources across multiple sites.
§ Reduce networking costs by using the existing WAN to carry VoIP calls between networked locations.
§ Lower employee absenteeism by offering effective work-at-home solutions with VoIP connectivity.
§ Deploy IP telephony when and where it’s right for your organization without any compromise in reliability or feature capabilities.
Millennium Networking
Networking helps businesses consolidate resources as well as ensure call answering and routing consistency throughout all locations. Whether you need to network diverse locations, branch offices or integrate remote workers, the Millennium’s powerful networking capabilities make communication processes simple, faster, transparent and cost-effective. The system supports a variety of IP, analog and digital protocols to tie locations together to provide a consistent front-end service for your customers and maximize productivity by networking your resources together.
Key Features:
Virtual Private Networking
Whether you need to connect several phones in a office, hundreds of phones in a campus environment or clusters of remote workers, the Millennium allows you to create a virtual enterprise, maximizing employee productivity while reducing networking and support costs. With the Millennium’s packet voice and compression technology, enterprises can use their existing Wide Area Network (WAN) to carry their voice traffic taking advantage of lower-priced carrier VoIP services. The system also integrates easily with existing ISDN/PSTN carrier services.
Click to view larger image
Feature Transparency
Whether systems are networked together via circuit-switched or packet-switched VoIP data lines, the Millennium utilizes the Q.SIG protocol to provide enhanced networking and feature transparency between systems. Additionally, the Q.SIG protocol, a worldwide standard for connecting multiple vendor PBXs, allows the Millennium to interconnect with other systems that adhere to this standard.
Resource Consolidation
An effective communications network can cut costs by the centralization of trunks, least-cost routing and call control. Centralization of facilities can benefit a company greatly since cost savings can be gained by allowing users at several locations to share the use of these facilities.
Common Dialing Plans
The system supports up to 50 remote nodes and a virtually unlimited number of extension groups, which enables the use of common dialing plans across the network. Consistency in dialing plans results in the ability to provide direct station-to-station dialing between locations as well as identical feature access and dialing procedures.
Faster Call Setup
Intra-network dialing allows direct station-to-station dialing without having to dial an access code. All extension lengths can have equal designations, typically three to four digits. Calls processed via ISDN PRI or T1 on both ends have faster set up and connection times compared to analog calls.
Calling Party Information
With networking, any calling party information that passes through the main system is transferred with the call and displayed at the destination desktop. Before you answer a call, you immediately know the type of call, who is calling and if the call is from another company location. Personnel in call coverage positions are no longer presented with blind transfers and recalls.
Networked Operator Services
Calls can be routed to operators anywhere in the network to provide round the clock service whenever customers call.
Centralized Voice Mail/Auto Attendant
A single centralized voice mail and auto attendant system saves money and expedites information sharing, allowing for consistent front-end service, multi-site distribution lists and simplifies the administration of new extensions. The system is able to automatically redirect unanswered calls to the personal greeting of the originally called station as well as users can send and forward messages to anyone on the network.
Remote Fiber Equipment
System supports direct fiber optic connection of remote shelves. This application supports up to three remote shelves in a star configuration up to 2 km (1.24 miles) from the main system. Rather than having two complete systems tied together, remote shelves run directly off the main shelf and act as a single switch. This allows the system to be located closer to the users it serves thereby increasing the service area of a single system - an ideal solution for many campus environments and multi-story installations.
Remote Office Data Communications
Data can be transmitted through the system to videoconferencing systems, terminal adapters, routers and modems to access the LAN and the Internet. Enterprise video conferencing delivers significant cost reductions in travel expenses as well as the ability to conduct more productive meetings.
Millennium Networking Key Benefits:
§ Standards-based solution optimized for multi-site and distributed environments, provides advanced services all across the organization, including branch offices and teleworkers.
§ The Millennium's networking capabilities help your business to consolidate resources and save money.
§ Seamless call handling ensures calls are routed consistently and your customers do not have to call a separate number to reach the remote sites.
§ Centralized messaging and auto attendant system extends these services to sites too small to justify a dedicated system.
§ The ability to connect remote fiber shelves to a Millennium hub eliminates the need to purchase a separate switch for each location.
§ Enterprise video conferencing facilitates quick and efficient decision making.
Related Information
eNterprise Telephone Series Brochure
eNterprise Series 7000 IP Telephones Data Sheet
eNterprise Series 6000 Digital Phones Data Sheet
Millennium IP500 Telephone Data Sheet
Millennium Features & Technical Specs
Millennium Brochure
Millennium Navigator
Millennium iPBX White Paper
Business Telephones
As your company's communications gateway to the world, the telephone is a critical component of business operations and should offer the utmost in functionality, versatility and reliability. Bringing all the powerful features and services of the Millennium to each desktop helps employees communicate better and improves productivity company-wide.
eOn's new eNterprise telephones feature the latest in ergonomic design with a five-position tilting base stand, small desktop footprint, and a compact handset design for comfort handling. Customizable feature keys offering easy access to a broad range of advanced features and an intuitive user operation combine to provide enhanced communications user experiences. Whether the choice is IP, digital, analog phones or a combination of all three, the eNterprise portfolio of telephones provide a better way for enterprise users to communicate, to collaborate and to be more productive.
For office-based employees, telecommuters, call center agents and office visitors alike, the eNterprise telephone series offers cost-effective options, a common user experience and easy access to the advanced communications features of the Millennium.
Choose from a wide selection of models to match the specific needs of each employee.
eNterprise IP Telephones
|
|
eNterprise 7022IP
Executive-class IP phone with speakerphone, echo cancellation and two-line by 20-character display provides intuitive user access to the Millennium's advanced call handling and messaging features. Adjustable contrast and backlit LCD supports viewing in a wide range of user environments. In addition to 12 feature keys, this model supports ten fully programmable buttons with dual color LEDs. Ideal for office professionals with moderate call volumes, this telephone complies with industry standards including SIP, DHCP, PPPoE, PoE and is remote software upgrade-capable. Internal 10/100 Layer 2 switch enables the user's phone and PC to use the same network port for voice/data connectivity.
|
|
|
eNterprise 7032IP
Designed for executives and office administrators, this multi-line IP telephone features a speakerphone with echo cancellation and access to the Millennium's sophisticated call handling and messaging features. Adjustable contrast and backlit two-line by 20-character LCD supports viewing in a wide range of user environments. In addition to 12 feature keys, this model supports up to 20 fully programmable buttons with dual color LEDs. Well-suited for executives and call coverage positions with high call volumes, this phone complies with industry standards including SIP, DHCP, PPPoE, PoE and is remote software upgrade-capable. Internal 10/100 Layer 2 switch enables the user's phone and PC to use the same network port for voice/data connectivity. |
|
|
eNterprise 7048IP - LCD
Ideal for centralized attendant and call coverage positions, the 48-button expansion module with a two-line by 20-character backlit LCD display can be connected to the 7022IP and 7032IP telephones. Up to four modules can be connected to each phone providing up to 212 buttons. Each button is fully programmable as either a line appearance, feature or Direct Extension Selector (DES). |
|
|
eNterprise 7048IP
The 48-button expansion module is also available without a display. Up to four modules can be connected to the 7022IP or 7032IP telephones providing up to 212 buttons. Well-suited for centralized answering positions, each button is fully programmable as either a line appearance, feature or Direct Extension Selector (DES).
|
eNterprise Digital Telephones
|
|
eNterprise 6022D
The 6022D model is the ideal choice for office professionals and technical specialists. It offers a two-line by 20-character backlit display, speakerphone, 12 feature keys and 10 programmable buttons with dual-color LEDs. Dedicated message waiting and incoming call indicator provides quick visual indication of phone activity from a distance. The phone is desk or wall-mountable and has an integrated headset jack that supports non-amplified headsets.
|
|
|
eNterprise 6032D
The 6032D model is designed for executives and office administrators with high call volumes. It offers a two-line by 20-character backlit display, speakerphone, 12 feature keys and 20 programmable buttons with dual-color LEDs. Dedicated message waiting and incoming call indicator provides quick visual indication of phone activity from a distance. The phone is desk or wall-mountable and has an integrated headset jack that supports non-amplified headsets.
|
|
|
eNterprise 7048IP - LCD
The 7048IP button expansion model is designed to work with both the IP and digital eNterprise telephones. The unit offers a two-line by 20-character backlit LCD display and 48 buttons that can be programmed as features, line appearances or direct extension selectors. Up to four expansion modules can be connected to the 6022D or 6032D telephones.
|
|
|
eNterprise 7048IP
The 48-button expansion module is also available without a display. Up to four modules can be connected to the 6022D or 6032D telephones providing up to 212 buttons. Well-suited for centralized answering positions, each button is fully programmable as either a line appearance, feature or direct extension selector.
|
eNterprise Analog Telephones
|
|
eNterprise 4010A
The 4010A model is the ideal choice for locations such as lobbies and reception areas where telephone use is occasional. This entry-level analog phone supports a single line appearance, data port, headset jack, desk or wall mountable, redial, direct dial memories, real time clock and conversation duration timer.
|
|
|
eNterprise 4020A
The 4020A model is the ideal choice for lobbies, cafeterias, hallways and other areas where telephone use is occasional. This analog phone supports two line appearances, data port, headset jack, desk or wall mountable, redial, direct dial memories, real time clock and conversation duration timer.
|
IP500 Telephone
|
 |
IP500
Cost-effective, entry-level IP telephone, the IP500 provides access to the Millennium's advanced telephony and messaging features to users located anywhere there is an IP network connection. The IP500 telephone is WAN/LAN capable using 10/100 base-T Ethernet with autosensing and switching, complies with industry standards including SIP and dynamic SIP support (DHCP and PPPoE) and is remote software upgrade-capable. |
eOn Digital Telephones & Consoles
|
 |
eOn 5006
The most basic model is perfect for use in places such as lobbies, cafeterias, hallways, and other areas where telephone use is occasional. This budget-conscious set has six programmable buttons, a hands-free monitor, and four LEDs for feature activation and message notification. A rocker bar is used to access and select menu options such as volume control, display contrast, and ring level/type control. The telephone supports an optional two-line by 24-character display.
|
|
 |
eOn 5012
The next member in the telephone family is the 12-button telephone. This intermediate telephone has an enhanced speakerphone, 12 programmable buttons, and LED indicators for feature activation and message notification. Rocker bar access is used to select menu options. The telephone supports an optional two-line by 24-character display.
|
|
 |
eOn 5118
The 18-button telephone is considered the system standard. In addition to 18 programmable buttons and full speakerphone, this telephone supports up to four 48-button expansion modules to augment button capacity. LCD indicators show feature activation and message notification, and a two-line by 24-character display may also be added to the set.
|
|
 |
eOn 5130
The 30-button telephone is ideal for an executive office with its 30 programmable buttons and enhanced speakerphone. Either a two-line by 24-character display or four-line by 40-character display may be added to the telephone. An optional Data Adapter expands the serial ports of the system for voice mail, ACD, RPD, display boards, and CTI applications. Up to four BEMs can be connected to provide 222 programmable buttons. The LCD indicators show feature activation and message notification. The 30-button telephone also supports an integrated headset jack and a field-installable Recorder Board for connecting recording devices. |
|
 |
eOn 9148
Ideal for centralized attendant and call coverage positions, the 48-button expansion module can be connected to the 5118 or 5130 telephones. Up to four modules can be connected to each telephone to provide up to 222 buttons. Each one of these buttons is fully programmable as either a line appearance, feature or Direct Extension Selector (DES).
|
|
|
Millennium Navigator
A powerful hardware and software-based attendant package designed for use with the Millennium, Navigator presents to the attendant console all the information necessary to process each call, including appropriate answer phrases, company directories, and real-time employee status. These features make the Navigator especially useful in centralized attendant environments, answering services and multi-tenant applications.
|
